Providing an outsourced Live Chat Answering Service for your Website.

One of the newest ways for customers to communicate with business is via a Live Chat Answering Application installed within your website.

The My Cloud Live Chat Answering Service is an outsourced service which is a fast and cost-effective way of managing customer sales or service enquiries. The Service can be a huge time as well as cost saver for companies big and small at just $485 (plus GST) for up to 200 chats per month. 

We are so confident that you will value the service, we are offering a one month no obligation free trial. If after the trial you would like to proceed then re-visit AusDocsOnline.com and order a 12 month package for the price of 10. 

The licence for the Zendesk Chat Application (which can incidentally handle all major languages) is included.

The service includes;-

-the initial set up of the chat software on your site;

-creating scripts for your business;

-accelerated training of our staff regarding your business enquiries;

-ongoing answering of your online chats to the schedule below,

-sharing chat scripts

-monthly reporting.

Chat answering hours: Weekdays 09.00 to 21.00 AEST Weekends 09.00 to 17.00 AEST